Define the partner’s customers, use cases, systems and commercial goals.
Embedded AI receptionist
An embedded AI receptionist for the software your customers already use.
SANAA gives software companies a managed path to add conversational reception, appointment actions, business answers and human call transfer to their existing product.
Direct answer
An embedded AI receptionist is a conversational call-handling capability integrated into another software product. SANAA can sit alongside a partner’s calendar, CRM or operating system while the SANAA team provides telephony and works with the partner on the integration model.
Built for platform teams
- Vertical SaaS and business operating-system providers
- Scheduling, CRM, field-service and customer-experience platforms
- Software companies serving many independent customer businesses
- Product teams evaluating an embedded or partner-branded AI receptionist
What SANAA can support
- Multiple customer businesses under one software partnership
- External calendar and CRM reading and updates
- Phone numbers and telephony provided by the SANAA team
- Usage tracking and partner billing support
- Human call transfer to a number supplied by the business
- Partner branding while the receptionist keeps the SANAA name
Defined during discovery
API access, webhooks, authentication, customer-specific workflows, data isolation, security requirements, deployment and commercial terms are reviewed for the partner’s platform before implementation.
Integration journey
From platform discovery to a customer-ready receptionist.
Map calendars, CRM records, appointment actions, call routing and escalation.
Agree on authentication, data isolation, workflows, testing and deployment.
Launch a controlled integration, measure usage and expand customer access.
Add the front desk without rebuilding the stack
Voice infrastructure is more than a conversation model. A useful receptionist must connect phone numbers, business knowledge, calendars, CRM records, appointment rules, escalation, usage and customer-level configuration. SANAA brings those pieces into an integration conversation instead of asking a partner to assemble every layer alone.
Keep the partner’s product at the center
The software platform remains the system its customers know. SANAA is introduced as the receptionist layer, with Book With AI branding removed from the partner experience. SANAA keeps her own name so callers have a consistent receptionist identity.
Support many customer businesses
A software partner can manage a relationship that covers multiple customer businesses. Account structure, permissions, provisioning and rollout controls are designed during discovery for the partner’s operating model.
Use human handoff where it matters
Automation does not need to trap a caller. When a workflow requires a person, SANAA can transfer the call to the human number supplied by the business and follow the agreed escalation rules.
Questions software teams ask
Integration FAQ
Is SANAA a public self-service API?
SANAA is currently offered through a managed integration process. API access, webhooks, authentication and implementation details are discussed with each software partner rather than promised as a one-size-fits-all public API.
Can a software company support multiple customer businesses?
Yes. SANAA can support a software-company relationship involving multiple customer accounts. The exact account hierarchy, permissions and rollout model are defined during integration discovery.
Can SANAA connect with external calendars and CRMs?
Yes. SANAA can read and update compatible external calendars and CRM systems. The available actions and source-of-truth rules are mapped with the partner before implementation.
Who provides the phone numbers and telephony?
The SANAA team provides the phone-number and telephony layer for the agreed deployment. Routing, coverage, escalation and number requirements are reviewed during planning.
Can partners use their own branding?
Yes. The experience can use partner branding without presenting it as Book With AI. The AI receptionist retains the SANAA name, so the accurate description is a partner-branded integration powered by SANAA rather than a completely anonymous white-label product.
What happens when SANAA needs a person?
SANAA can transfer the call to the human phone number the business provides, according to the escalation rules agreed for that customer workflow.
Continue researching SANAA for platforms
SANAA embedded partnership
Bring SANAA to the businesses your software already serves.
Tell us about your platform, customers and desired workflows. We will review the integration model with your team.
Discuss an integration