Define the partner’s customers, use cases, systems and commercial goals.
SANAA for SaaS platforms
Give every customer on your SaaS platform an AI receptionist.
SANAA is designed for software companies that serve many businesses and want to add a managed AI reception capability without turning every customer deployment into a separate technology project.
Direct answer
SANAA for SaaS platforms is a multi-customer integration model: the partner owns the core software relationship, SANAA handles agreed voice and appointment workflows, and the SANAA team supplies telephony, usage tracking and integration support.
Built for platform teams
- Vertical SaaS and business operating-system providers
- Scheduling, CRM, field-service and customer-experience platforms
- Software companies serving many independent customer businesses
- Product teams evaluating an embedded or partner-branded AI receptionist
What SANAA can support
- Multiple customer businesses under one software partnership
- External calendar and CRM reading and updates
- Phone numbers and telephony provided by the SANAA team
- Usage tracking and partner billing support
- Human call transfer to a number supplied by the business
- Partner branding while the receptionist keeps the SANAA name
Defined during discovery
API access, webhooks, authentication, customer-specific workflows, data isolation, security requirements, deployment and commercial terms are reviewed for the partner’s platform before implementation.
Integration journey
From platform discovery to a customer-ready receptionist.
Map calendars, CRM records, appointment actions, call routing and escalation.
Agree on authentication, data isolation, workflows, testing and deployment.
Launch a controlled integration, measure usage and expand customer access.
Designed around the platform-customer relationship
A vertical SaaS provider may serve hundreds or thousands of businesses, each with different hours, services, calendars, policies and transfer numbers. SANAA’s partnership model begins with that hierarchy instead of treating the entire platform as one receptionist account.
Create a new product and revenue path
The partner can introduce SANAA to customers as an additional capability, bundle it into a plan or design another commercial structure during partnership discussions. Usage tracking and partner billing support help the software company understand adoption.
Connect to the systems already in use
SANAA can work with compatible external calendars and CRM systems so appointment actions and conversation outcomes can follow the partner’s source-of-truth rules.
Roll out deliberately
A controlled pilot can validate call flows, system updates, handoffs and customer onboarding before access expands across the partner’s broader customer base.
Questions software teams ask
Integration FAQ
Is SANAA a public self-service API?
SANAA is currently offered through a managed integration process. API access, webhooks, authentication and implementation details are discussed with each software partner rather than promised as a one-size-fits-all public API.
Can a software company support multiple customer businesses?
Yes. SANAA can support a software-company relationship involving multiple customer accounts. The exact account hierarchy, permissions and rollout model are defined during integration discovery.
Can SANAA connect with external calendars and CRMs?
Yes. SANAA can read and update compatible external calendars and CRM systems. The available actions and source-of-truth rules are mapped with the partner before implementation.
Who provides the phone numbers and telephony?
The SANAA team provides the phone-number and telephony layer for the agreed deployment. Routing, coverage, escalation and number requirements are reviewed during planning.
Can partners use their own branding?
Yes. The experience can use partner branding without presenting it as Book With AI. The AI receptionist retains the SANAA name, so the accurate description is a partner-branded integration powered by SANAA rather than a completely anonymous white-label product.
What happens when SANAA needs a person?
SANAA can transfer the call to the human phone number the business provides, according to the escalation rules agreed for that customer workflow.
Continue researching SANAA for platforms
SANAA embedded partnership
Bring SANAA to the businesses your software already serves.
Tell us about your platform, customers and desired workflows. We will review the integration model with your team.
Discuss an integration