How do I take a deposit and set a cancellation policy in Book With AI?
Choose what clients pay when they book (full price, a percentage or a fixed deposit), refund deposits automatically, and set how far ahead clients can cancel or reschedule.
Steps
Transcript
To take a deposit when clients book, go to More, then Payments. Under Payment when booking, keep Clients pay online when they book turned on. Choose how much they pay: the full price, a percentage, or a fixed amount. Here, twenty percent. Turn on Refund the deposit automatically, and choose how many hours ahead clients must cancel to get it back. Next, set your cancellation rule. Go back to More, and open Settings. Scroll down to the Policies section, below your opening hours. Choose how far ahead clients can cancel or reschedule. The same rule applies on your booking page, in the app, and with SANAA. Write your cancellation and rescheduling policy here. Clients see it when they book. When you are done, scroll to the bottom and tap Save settings. You will see Settings saved.
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